Better Business Bureau
WE'RE PROUD TO STILL BE THE ONLY BBB HONOR ROLL USED CAR DEALER IN THE ENTIRE SAN FRANCISCO BAY AREA! AND WE'VE ACHIEVED OUR A+ RATING FOR THE PAST NINETEEN YEARS IN A ROW!
We are proud to be a Better Business Bureau Honor Roll Member. Accredited since 1997. BBB has determined that Diablo Motors Auto Sales meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. On a scale of A+ to F Diablo Motors has earned an A+ and has been on the BBB Honor Roll for the past 17 years.
BBB Grading Elements
- Business’ complaint history
- Type of business
- Time in business
- Failure to honor commitment
- Licensing and government actions
- Advertising issues
BBB Standards for Trust
- Build Trust - Establish and maintain a positive track record in the marketplace.
- Advertise Honestly - Adhere to established standards of advertising and selling.
- Tell the Truth - Honestly represent products and services, including clear and adequate disclosures of all material terms.
- Be Transparent - Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.
- Honor Promises - Abide by all written agreements and verbal representations.
- Be Responsive - Address marketplace disputes quickly, professionally, and in good faith.
- Safeguard Privacy - Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of consumers regarding the use of their information.
- Embody Integrity - Approach all business dealings, marketplace transactions and commitments with integrity.